Uni5g Privacy Policy – How We Protect Your Data
Uni5g takes the privacy of Malaysian users seriously. This document clearly sets out what information we collect, how we use it, and your rights as a user of our platform.
Information We Collect From You
When you use the uni5g platform, we collect several categories of information to ensure our services run smoothly, securely, and remain relevant to Malaysian users. Here are the types of information we collect:
Your full name, email address, phone number, date of birth, and any other details provided during registration. This information is required to verify your identity and process transactions in MYR.
Device type, operating system, browser type, IP address and other technical data transmitted automatically when you access the uni5g platform. This information helps us optimise your mobile experience.
Details of deposit and withdrawal transactions in MYR, including the payment methods used. We do not store full card numbers — all transactions are processed through secure, encrypted payment channels.
Records of your activity on the platform, including games played, bets placed, pages visited, and session duration. This data is used to improve the platform and deliver a more relevant experience.
How This Information is Used
Uni5g uses collected information solely for legitimate purposes necessary to operate the platform. We do not sell or rent your personal information to any third party for marketing purposes.
- Account Verification & Security — to verify your identity, prevent fraud, and protect your account from unauthorised access.
- Transaction Processing — to accurately and securely handle MYR deposits, withdrawals and bonus payments.
- Customer support — to assist you when you contact the uni5g support team, including resolving account issues or technical queries.
- Platform improvements — to analyse usage patterns and improve the design, performance and features of the platform for Malaysian users.
- Legal compliance — to meet applicable legal and regulatory requirements, including anti-money laundering monitoring obligations where necessary.
- Service communications — to send important notifications about your account, security, or changes to the platform's terms and policies.
Cookies, Tracking & Your Preferences
The uni5g platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform traffic. Cookies are small text files stored on your device when you visit our website.
Required for core platform functions such as login verification and session management. These cookies cannot be disabled as they are essential to account security.
Collects information on how users interact with the platform — frequently visited pages, response times and errors. This data helps us improve platform performance.
Stores user preferences such as interface language and display settings. These cookies allow the platform to remember your preferences between sessions.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect your account functionality.
Data Storage, Security & Third-Party Sharing
Storage & Security
Uni5g stores user data on servers protected with SSL encryption and up-to-date technical security measures. Access to personal data is restricted to staff who require it to carry out their designated duties, and all staff are bound by strict confidentiality obligations.
Your data is retained for as long as your account remains active, or as long as required to meet legal obligations. Once an account is closed, data that is no longer needed will be deleted in accordance with our secure data disposal procedures.
Third-Party Sharing
Uni5g does not sell or share your personal information with third parties for marketing purposes. We may share data with third parties only in the following situations:
- Payment service providers that process MYR transactions on our behalf, subject to strict confidentiality agreements.
- Legal or regulatory authorities when required to do so under applicable laws in Malaysia.
- Technical service providers that assist us in operating and maintaining the platform, subject to binding data protection agreements.
In all of the above cases, we ensure that the relevant third parties uphold data protection standards equivalent to those we apply ourselves.
Your Rights as a uni5g User
As a uni5g platform user in Malaysia, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected].
You have the right to request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe.
If any of your information is inaccurate or out of date, you may request that we update or correct it. You can also update certain details directly from your account settings.
You may request the deletion of your personal data, subject to legal record-keeping obligations that may require us to retain certain data for a specified period.
Changes to This Privacy Policy
Uni5g reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via the platform or their registered email. The effective date of the latest version is stated at the bottom of this document. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Questions About Your Data?
The uni5g support team is ready to assist with any privacy or data protection queries. Reach us at [email protected] or check Frequently Asked Questions us for more information.
This Privacy Policy is effective from January 2026. [email protected]